24 HOUR HOTLINE
Technical problems? We are contactable for troubleshooting at 365 days all around the clock. Technical support can be reached at the phone number
or by E-Mail.
Outside office times, at weekends and on public holidays the fault numbers are automatically forwarded to the respective support staff.
Our experienced service technicians will help at all process engineering, control engineering and mechanical problems and will advise by telephone. If necessary, we will initiate "on-site help" as soon as possible. In case of malfunction, this is done completely without red tape, so you will be helped quickly.
Here you can send us your error report.
Fields indicated with an asterisk (*) are mandatory.
(Note: The machine serial number is on the rating plate on the machine)